BROOME COMMUNITY COLLEGE WEBSITE

Apply | News | Site Map | Search

Frequently Asked Questions

What is an online class?
Can I work at my own pace?
Are there any attendance requirements?
How large are the classes?
Who teaches the online classes?
Am I a good candidate for online learning?
What kind of computer do I need?
What campus services are available to assist me?
How do I find out about Financial Aid?
How do I register for a BCC Online course?
How do I get a password?
How do I access my course?
How do I get my BCC Today username and change my password
How do I get books and materials for my course?
How do I logon to a BCC campus computer?
How do I get Academic Advising?
Are BCC's Online Academy courses accredited?
How can I find out more about the SUNY Learning Network?

What is an online class?
Online courses are delivered using asynchronous delivery. This means that you will have the opportunity to take courses at your convenience, any time and any place. In an online college course, the instructor and students are connected to each other through a computer network. Using the Internet, you can receive instruction, submit assignments, ask questions of fellow students and instructors, discuss issues, work on group assignments, and actively participate in laboratory experiences; all from your home, office, or any place you have access to the Internet. The courses provide a high level of instruction and a great deal of personal attention from your instructor. However, there may be some synchronous components to some courses where you interact with class members at the same time. Some courses may have proctored exams.

Can I work at my own pace?
You can take the courses and participate at your convenience within certain guidelines, however the courses are not self-paced. Although the degree of freedom varies from course to course, there are still weekly deadlines for discussions, assignments, and/or tests.

Are there any attendance requirements?
Attendance is taken weekly and used to determine financial aid eligibility. Students must log on and submit work at least once a week to be considered attending, generally you will need to log on several times to complete course activities. Specific faculty members may require that you log on a minimal number of times each week.

How large are the classes?
Broome Community College takes great pride that our classes are small to maximize student-instructor opportunities to interact. Our online courses never have more than 20 students.

Who teaches the online classes?
The same instructors that teach on campus also teach our online courses.

Am I a good candidate for online learning?
Although online learning can be a benefit for many, it is not always the best method for all people. Please take a look at the Readiness Checklist for Online Coursework to see if it might be a good option for you.

What kind of computer do I need?
You can take your course using any Pentium PC or MAC using System 7 or newer. For more details, see Computer Requirements.

What campus services are available to assist me?
BCC provides a variety of online services available to assist our online students. These include registration, advisement, tutoring, and writing assistance to name a few. Online students are also eligible for on campus assistance as well. For more information go to Support & Services.

How do I find out about Financial Aid?
To find out about financial aid, visit the Financial Aid website.

How do I register for a BCC Online course?
In order to register for an Online course at BCC follow the Registration Procedure.

How do I get a password?
Refer to the Getting Started section.

How do I access my course?
Refer to the Getting Started section.

How do I get my BCC Today username and change my password?
Go to the "All new and prior Hornetservices users" link on the BCC Today login page to get your BCC Today username and change your password. Remember the system only takes, at most, 6 characters for a password.

How do I get books and materials for my course?
You may purchase books from many sources including the BCC Bookstore. Some courses require specific kits that will only be available through the BCC Bookstore. If you would like the BCC Bookstore to mail the items to you, please contact them by phone at (607) 724-0696. You will need to have your course number and credit card (MasterCard, Visa or Discover) handy. Materials are shipped via FedEx ground and should arrive in 4-5 days. You will be charged for books and shipping.

How do I logon to a BCC campus computer?
If you are accessing your course from campus, you must first logon to the campus network. Your logon is your BCC number and your password is the first 6 digits of your Social Security number, unless you have changed your password.

How do I get Academic Advising?
For Academic Advising information at Broome Community College, contact ACCESS via email at counseling@sunybroome.edu or call them at 607-778-5421.

Are BCC's Online Academy courses accredited?
Broome Community College is accredited by, and a member of, the Middle States Association of Colleges and Schools. Individual programs are accredited by additional organizations, which are listed in the college catalog. The State University of New York supervises the college and its curriculums are registered by the State Education Department.

How can I find out more about the SUNY Learning Network?
For more information about the SUNY Learning Network, you can go to the SLN Home Page. For additional questions, please contact the SUNY Learning Network at (800) 875-6269 or (518) 443-5331, or by sending an email to contacts@sln.suny.edu.